Startups

Onward helps businesses automate their customer service

How much can customer service be automated? Onward has some straightforward targets — 40 percent of tickets and 40 percent of messages should be automated, and average response times should be 40 seconds on average. Founders Rémi Cossart and Pramod Thammaiah describe this as Automation40 — basically, a set of goals for businesses looking to …

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Raisin, the European savings deposit marketplace backed by PayPal, gets dedicated UK launch

Raisin, the Paypal-backed savings deposit marketplace that lets you shop for a better interest rate across Europe, has launched a dedicated U.K. site, meaning that savers can now access deposit accounts in Sterling. The first partner bank on the British version of the platform is BACB, which is offering a range of fixed term savings …

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SharpestMinds wants to help startups find AI talent before Google and Facebook snatch them

Google and other tech giants often have huge recruiting efforts that can target students — but startups might not have those kinds of resources to find or grab them before they head off to those huge companies. The biggest tech companies in the world can offer a lot of resources and bigger compensation packages, but …

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This is the tech that NFL players are excited about in 2018

With the NFL season now over, players finally have time to focus on their passions and side projects, which can be anything from an externship on Capital Hill to angel investing in startups. Some of these activities are facilitated through the NFL Player’s Association, which actually runs a tech accelerator designed to trade player licensing …

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This bizarre reality special from Netflix tries to get people to commit ‘murder’

Netflix’s original programming is some of the best content out there, but an upcoming reality special called The Push looks bizarre at best and disturbing at worst. The company just released a trailer detailing the premise of the show, which you can watch below. According to host Derren Brown, a mentalist and illusionist (who, in …

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With $10M in funding, Mabl brings machine learning to software testing

Mabl, a startup that’s coming out of stealth today, uses machine learning to make functional testing for developers as easy as possible. Mabl users don’t have to write extensive (and often brittle) tests by hand. Instead, they show the application the workflow they want to test and the service performs those tests — and even …

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Intello scores $1.3 million seed round for SaaS management platform

While the cloud removes much of the hassle and complexity associated with maintaining and managing an application, that ease of use means you can lose control of your usage and spending just as easily. Intello wants to help your company track and manage all of that information in a dashboard. Today, it announced $1.3 million …

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